bazzi FAQ — Live Casino, Bonus and Withdrawals

Live roulette at bazzi is broadcast directly from a real studio. A professional dealer spins the wheel and you can watch the entire game in real-time video. Place chips and bet on a number, colour or group of numbers — whichever the ball lands on wins. You can play from any device, mobile or computer, as long as you have an internet connection.

In baccarat you bet on Player, Banker or Tie. The dealer deals two hands and whichever hand's total is closest to 9 wins. 10s and face cards count as zero. At bazzi you can enjoy live tables from Evolution and Ezugi with Bengali chat support.

Yes, bazzi offers JILI's Teen Patti Joker and Teen Patti 20-20. Teen Patti is a three-card comparing game where the highest set or sequence wins. In Andar Bahar the dealer reveals a middle card and you bet on which side — Andar (left) or Bahar (right) — a matching card will land on first. Both games are straightforward to play.

bazzi has tables with a range of betting limits to suit different budgets — from low-stakes tables to high-limit VIP tables. You can see the minimum and maximum bet for each table before entering the lobby, making it easy to choose one that fits your budget.

bazzi's live dealer games run smoothly on both Android and iOS devices. You can play directly from the browser with no separate software to install. Keep a stable internet connection (Wi-Fi or 4G) for the best experience. Live tables are also accessible through the bazzi App.

Usernames are generally made up of English letters and numbers. A password should be at least 8 characters long; including uppercase letters, lowercase letters and a number improves security. Avoid easily guessable passwords such as 123456 or your date of birth. Do not share your password with anyone.

Yes, the first time you access bazzi on a new device or browser it will ask you to log in again with your username and password. In some cases an OTP verification may also be required. This is for the security of your account. If the "Remember me" option is enabled, you will not need to enter your password repeatedly on familiar devices.

Clicking the "Forgot your password?" link will send a reset code to your registered mobile number or email. Enter the code within the given time and set a new password. If your mobile number or email has changed, contact bazzi's 24/7 live chat for assistance.

After logging in, go to Profile Settings where you will find options to change your mobile number and email. An OTP verification may be required during the change. Name changes cannot be made directly — contact bazzi support for that. Keep in mind that the name on your account must always match your identity documents and the name on your bKash or Nagad wallet.

The wagering requirement on bazzi's welcome bonus is 20 times the bonus amount. Example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw bonus winnings you must place a total of ৳1,000 × 20 = ৳20,000 in bets. If this requirement is not met, winnings from the bonus cannot be withdrawn.

Slot games generally contribute the most progress towards completing the wagering requirement. Live dealer games, sports betting or certain other games may count partially or not at all. Follow bazzi's bonus terms and conditions for the specific list. If in doubt, asking in live chat is the best option.

No. The bazzi welcome bonus is a one-time benefit for each player. If the same person tries to claim the bonus by opening multiple accounts, it will be treated as a rule violation and both accounts may be closed. bazzi enforces this rule strictly to ensure a fair playing environment for everyone.

Yes, you can cancel a bonus before the wagering requirement is completed. However, cancelling the bonus will also remove any winnings earned with it. Only the cash balance (your actual deposit) will remain. To cancel a bonus, use the bonus management option in Profile Settings or get help via live chat.

bazzi bonuses have a set validity period — the wagering requirement must generally be completed within a specified number of days from when the bonus is activated. If the requirement is not met within that period, the bonus and any winnings from it will be cancelled. Check the bonus section of your account or the terms and conditions to see the current bonus expiry.

bazzi uses SSL encryption technology to protect all personal data. Identity documents you submit are used solely for verification purposes and are not sold or transferred to third parties. Full details on data protection are provided in our privacy policy.

Yes, this is very important. The name registered on your bazzi account must exactly match the name on your bKash, Nagad, Rocket or bank account. If the names do not match, your withdrawal may be held or verification may fail.

bazzi may request identity verification before your first significant withdrawal or after a large win. Verification may also be requested at any time for security reasons. Registering with accurate information from the start makes this process faster. Players under 21 are not permitted to use this site.

If verification is rejected, an email is usually sent explaining the reason — such as a blurry image, a name mismatch or an expired document. Correct the issue and resubmit the documents. If you are unsure about the problem, contact bazzi's 24/7 live chat for help in Bengali.

The minimum withdrawal amount at bazzi is ৳500. This applies equally to all methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests below ৳500 will not be processed.

A standard withdrawal at bazzi takes between 15 minutes and 2 hours to complete. Mobile banking methods such as bKash and Nagad are generally faster. Rocket and Upay are also processed within the same timeframe. Bank transfers may take a little longer.

Yes, withdrawal requests can be submitted at bazzi 24 hours a day, seven days a week. There are no restrictions tied to specific hours, whether it is late at night or a Friday. However, the operating hours of the relevant bank may apply for bank transfers; digital wallets do not have this limitation.

No. Withdrawals from bazzi can only be made to a wallet or bank account registered in the account holder's own name. It is not possible to send funds to another person's number or account. This rule is strictly followed for financial security and fraud prevention.

To withdraw bonus winnings, the wagering requirement must first be completed in full. Example: a ৳1,000 deposit with a ৳1,000 bonus gives a wagering requirement of ৳20,000; once that amount has been wagered, the bonus balance becomes withdrawable. You can track your progress towards the requirement in real time in the bonus section of your account.